Episode 8 – Pushing the boundaries

Welcome to the eighth episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.

In this episode, we talk with Hillary Black, Conversation Design Pioneer and initiator of a plethora of Conversation Design Community initiatives like https://www.conversationdesignerjobs.com/ and Conversation Design Internet Club Facebook Group, which Maaike was the very first member of!

As a seasoned conversation designer, Hillary has tons of wisdom and experience to share and is very passionate about conversational experiences via SMS – a very valuable and underestimated channel to connect with customers via conversations!

We hope you enjoy listening as much as we enjoyed talking with Hillary.

Listen below! 🎧