/
16 Feb 2022
Episode 9 – The future of conversation design
Welcome to the ninth episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.
In this episode, we are joined by Greg Benett – Head of Conversational Design at SalesForce.
In this exhilarating episode, where conversation design brains connect, we talked about :
Building a diverse conversation design team
Pitfalls and challenges for Conversational AI today
What’s the future of conversation design
The Power of Patterns
Listen below! 🎧
More from OpenDialog
14 Apr 2022
Episode 10 – Emerging markets & growing adoption
In this episode, we connect with the brilliant Caio Calado – community manager at Bots Brazil
Our AI agents
Automate insurance journeys and increase conversion
Meet our agents that improve outcomes and operate safely in regulated environments
16 Feb 2022
Episode 8 – Pushing the boundaries
In this episode, we talk with Hillary Black, conversation design pioneer
