OpenDialog - open source conversational AI

It powers enterprise scale chatbots on channels like web chat, Facebook Messenger and Amazon Alexa.

Key Features
Multi-Lingual Support
Multi-lingual support
Live Chat
Live Chat
Analytics
Analytics
A/B Testing
A/B Testing

What's OpenDialog great at?

Within your organisation

Within your organisation

  • Automate HR and finance processes
  • Chat powered knowledge bases
  • Training and engagement platforms
With your customers

With your customers

  • Grow sales through Facebook Messenger
  • Provide customer support on WhatsApp
  • After sales services on web chat

What makes OpenDialog different?

OpenDialog is built for creating bespoke, scalable conversational applications.

It solves the problems that off the shelf platforms aren't flexible enough for.

OpenDialog allows you to deliver consistent experience and measure performance across multiple channels

Consumer

Whatsapp
WhatsApp
Whatsapp
Amazon Alexa
Whatsapp
Microsoft Cortana
Whatsapp
Google Assistant
Whatsapp
Facebook Messenger
Whatsapp
Web chat

Business

Whatsapp
Slack
Whatsapp
Microsoft Teams
Whatsapp
Facebook at Work
Whatsapp
XMPP
Whatsapp
Web chat

OpenDialog is easy to integrate with your existing systems

OpenDialog's API-first approach means that it's easy to integrate with.

Sharepoint
Sharepoint
CRM
CRM
Product Databases
Product Databases
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Own your platform and your data

It is more important than ever to control and own your data. OpenDialog allows you to ensure the highest data privacy standards.

  • Full control over where your data is stored and processed
  • Run in the cloud or on-premise
  • Suitable for regulated industries
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Map your conversations and your knowledge

OpenDialog uses knowledge graphs to store conversations and structure organisational knowledge.

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Best practices for conversational design

OpenDialog is supported by processes for developing:

  • CX strategy
  • Conversation design and scoping
  • Content and tone of voice
  • Technical architecture
  • Business process analysis
  • Intent and action mapping

OpenDialog is open source.

  • Secure and fully auditable.
  • No license fees.
  • Fully modifiable and extendable.
Tech docs and code

Ready to get started?

Start your project

Start your project

The creators of OpenDialog provide conversational strategy, design and build services.

Visit GreenShoot Labs
Start your technical team

Start your technical team

Read the technical documentation, get access to code and training.

Learn More