Michaela - AI MTA agent

Policy changes, without friction

The AI MTA Agent that guides customers through mid-term adjustments with accuracy, compliance, and zero friction.

Coming soon

Michaela - AI MTA agent

Policy changes, without friction

The AI MTA Agent that guides customers through mid-term adjustments with accuracy, compliance, and zero friction.

Coming soon

Michaela - AI MTA agent

Policy changes, without friction

The AI MTA Agent that guides customers through mid-term adjustments with accuracy, compliance, and zero friction.

Coming soon

Michaela - AI MTA agent

Policy changes, without friction

The AI MTA Agent that guides customers through mid-term adjustments with accuracy, compliance, and zero friction.

Coming soon

40% reduction

In MTA handling time

Proven in production, delivering measurable impact in months

40% reduction

In MTA handling time

Proven in production, delivering measurable impact in months

40% reduction

In MTA handling time

Proven in production, delivering measurable impact in months

40% reduction

In MTA handling time

Proven in production, delivering measurable impact in months

About Michaela

Michaela the AI MTA Agent is designed for live mid-term adjustment journeys. She understands policy context, applies rules in real time, and guides customers through changes with ease, ensuring disclosures are captured, pricing impacts are explained, and everything is delivered with precision and transparency.

I'm ideal for…

Address changes

Vehicle swaps

Named driver updates

Cover amendments

About Michaela

Michaela the AI MTA Agent is designed for live mid-term adjustment journeys. She understands policy context, applies rules in real time, and guides customers through changes with ease, ensuring disclosures are captured, pricing impacts are explained, and everything is delivered with precision and transparency.

I'm ideal for…

Address changes

Vehicle swaps

Named driver updates

Cover amendments

About Michaela

Michaela the AI MTA Agent is designed for live mid-term adjustment journeys. She understands policy context, applies rules in real time, and guides customers through changes with ease, ensuring disclosures are captured, pricing impacts are explained, and everything is delivered with precision and transparency.

I'm ideal for…

Address changes

Vehicle swaps

Named driver updates

Cover amendments

About Michaela

Michaela the AI MTA Agent is designed for live mid-term adjustment journeys. She understands policy context, applies rules in real time, and guides customers through changes with ease, ensuring disclosures are captured, pricing impacts are explained, and everything is delivered with precision and transparency.

I'm ideal for…

Address changes

Vehicle swaps

Named driver updates

Cover amendments

How Michaela works

Three steps to frictionless adjustments.

01

Customer requests a change

Michaela identifies the adjustment type and gathers the required information in a single, guided exchange.

02

Michaela applies the rules

Regulatory checks, pricing logic, and disclosure requirements are handled accurately and transparently.

03

Change confirmed

The policy is updated with full compliance, and the customer leaves with clarity and confidence.

Wait a moment...

Could I not just build it myself?
An amalgamation of images represent the complexities and systems required to build an AI agent

Building production-grade AI for insurance requires persistent memory, real-time decisions, compliant personalisation, and continuous learning built in from day one. Michaela delivers the infrastructure without 12-24 months of engineering.

What next?

Ready to simplify mid-term adjustments?
An AI agent avatar, circled, is surrounded by smaller images that represent it's skill and capabilties. Adjacent is an image that represents their output - re-engagement

Get Michaela live a matter of weeks. We handle implementation.

How Michaela works

Three steps to frictionless adjustments.

01

Customer requests a change

Michaela identifies the adjustment type and gathers the required information in a single, guided exchange.

02

Michaela applies the rules

Regulatory checks, pricing logic, and disclosure requirements are handled accurately and transparently.

03

Change confirmed

The policy is updated with full compliance, and the customer leaves with clarity and confidence.

Wait a moment...

Could I not just build it myself?

Building production-grade AI for insurance requires persistent memory, real-time decisions, compliant personalisation, and continuous learning built in from day one. Michaela delivers the infrastructure without 12-24 months of engineering.

What next?

Ready to simplify mid-term adjustments?
An AI agent avatar, circled, is surrounded by smaller images that represent it's skill and capabilties. Adjacent is an image that represents their output - re-engagement

Get Michaela live a matter of weeks. We handle implementation.

How Rhea works

Three steps to frictionless adjustments.

01

Customer requests a change

Michaela identifies the adjustment type and gathers the required information in a single, guided exchange.

02

Michaela applies the rules

Regulatory checks, pricing logic, and disclosure requirements are handled accurately and transparently.

03

Change confirmed

The policy is updated with full compliance, and the customer leaves with clarity and confidence.

Wait a moment...

Could I not just build it myself?

Building production-grade AI for insurance requires persistent memory, real-time decisions, compliant personalisation, and continuous learning built in from day one. Michaela delivers the infrastructure without 12-24 months of engineering.

What next?

Ready to simplify mid-term adjustments?
An AI agent avatar, circled, is surrounded by smaller images that represent it's skill and capabilties. Adjacent is an image that represents their output - re-engagement

Get Michaela live a matter of weeks. We handle implementation.

How Michaela works

Three steps to frictionless adjustments.

01

Customer requests a change

Michaela identifies the adjustment type and gathers the required information in a single, guided exchange.

02

Michaela applies the rules

Regulatory checks, pricing logic, and disclosure requirements are handled accurately and transparently.

03

Change confirmed

The policy is updated with full compliance, and the customer leaves with clarity and confidence.

Wait a moment...

Could I not just build it myself?

Building production-grade AI for insurance requires persistent memory, real-time decisions, compliant personalisation, and continuous learning built in from day one. Michaela delivers the infrastructure without 12-24 months of engineering.

What next?

Ready to simplify mid-term adjustments?
An AI agent avatar, circled, is surrounded by smaller images that represent it's skill and capabilties. Adjacent is an image that represents their output - re-engagement

Get Michaela live a matter of weeks. We handle implementation.

Safe, regulated AI for insurance

SAFER ensures every AI agent operates securely, transparently and compliantly - meeting regulatory expectations while delivering consistent, auditable outcomes across live insurance journeys.

A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

Safe, regulated AI for insurance

SAFER ensures every AI agent operates securely, transparently and compliantly - meeting regulatory expectations while delivering consistent, auditable outcomes across live insurance journeys.

A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

Safe, regulated AI for insurance

SAFER ensures every AI agent operates securely, transparently and compliantly - meeting regulatory expectations while delivering consistent, auditable outcomes across live insurance journeys.

A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

Ready to get started?

Request a demo and see OpenDialog in action.

A logo for the company OpenDialog
A logo representing Cyber essentials certified accreditation
An ISO 27001 accreditation stamp
A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

© OpenDialog AI Ltd. All rights reserved.

Ready to get started?

Request a demo and see OpenDialog in action.

A logo for the company OpenDialog
A logo representing Cyber essentials certified accreditation
An ISO 27001 accreditation stamp
A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

© OpenDialog AI Ltd. All rights reserved.

Ready to get started?

Request a demo and see OpenDialog in action.

A logo for the company OpenDialog
A logo representing Cyber essentials certified accreditation
An ISO 27001 accreditation stamp
A logo for the S.A.F.E.R compliance assured framework - created by OpenDialog

© OpenDialog AI Ltd. All rights reserved.