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29 Jul 2021
Episode 3 – Conversation design:Magic & madness
Welcome to the third episode of OpenDialogues, the podcast hosted by Maaike Coppens and Ronald Ashri discussing everything Conversation Design and OpenDialog.
In this episode, featuring Rebecca Evanhoe, co-author of ‘Conversation With Things’ – we explore the magic and madness of Conversational AI.
What is conversation design actually all about? What are some of the challenges the field is still facing? Why AI is not some kind of magic potion Why words matter: on diversity, inclusion and bias Use cases that make a difference.
Join us for a lively discussion on the pitfalls and gains of harnessing Conversational AI, and designing better conversations!
Listen below! 🎧
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