AI in insurance podcast – Episode 5: Open GI

Welcome to our fifth AI in Insurance Podcast episode! This time, we’re joined by Peter Hunter, Head of R&D at Open GI, to explore how AI is transforming the insurance industry.

From automating underwriting to enhancing productivity, Peter shares practical insights on leveraging AI effectively. His key takeaway? Start with clean data, experiment strategically, and use AI to empower, not replace your teams.

Listen below! 🎧

Video timestamps

• Introduction & Open GI’s Role in Insurance – Peter Hunter shares Open GI’s 45-year history, its role in the industry, and how it supports brokers, insurers, and MGAs. [00:00:40]

• AI’s Impact on Customer Expectations – Discussion on how generative AI is shaping customer demands and the challenge of balancing innovation with real-world application. [00:03:45]

• AI Applications in Insurance & Internal Innovation – Exploring AI’s use in underwriting, knowledge-sharing, and productivity, including insights from Open GI’s internal hackathon. [00:08:05]

• Practical Steps for AI Adoption – Key advice on leveraging AI effectively: start with clean data, experiment strategically, and focus on augmentation rather than replacement. [00:14:35]

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