About OpenDialog

Automation through conversation

OpenDialog is an international conversational AI software company that enables organizations operating in regulated industries to safely harness the power of Generative AI to automate 9/10 interactions.

Our story

2017

OpenDialog
inception

OpenDialog originated from a team of world-renowned conversational AI experts who were implementing early versions of the technology developed by major software vendors.

Recognizing the shortcomings of the available conversational AI systems, combined with the significant opportunities for emerging Large Language Models, the team embarked on developing an entirely new platform, called OpenDialog, that would enable companies in regulated industries to exploit the latest generation of AI models safely to radically transform their business.

2022

Company
formation

OpenDialog AI Ltd was created in 2022 in a transaction that brought together Dr Ronald Ashri, the founder of the OpenDialog platform, with Terry Walby and Dean Chapman, experienced entrepreneurs in the automation software sector.

The newly formed business provided a platform to commercialize and scale, further enhancing the OpenDialog product and expanding the company’s client base internationally.

2023 - 2024

Growth &
recognition

OpenDialog enhanced its range of solutions for regulated businesses and continued its growth trajectory.

In October 2023, OpenDialog incorporated its US entity with an office in Austin, Texas.

OpenDialog was recognised as ‘Emerging Technology of the Year’ at the UK IT Awards.

In January 2024, OpenDialog announced its $8m Series A investment.

Our customers:

Our product

OpenDialog is an enterprise-grade conversational AI platform that was built from the ground up for regulated industries with a unique way of managing conversations and leveraging LLMs to automate up to 90% of all business interactions.